In response to B. Rosin's letter (Jan. 20 Citizen), Northern Health has a Patient Care Quality Office. I would strongly encourage anyone who feels they have had a negative experience in a Northern Health facility to contact this office. They will work with individuals to resolve their issues.
This office can be contacted in the following ways: Phone 1 877 677-7715, Email [email protected] or Mail 600-299 Victoria St. Prince George, B.C., V2L 5B8.
I have had personal experience with this office. As consumers of healthcare, this is an avenue that has been provided to us to have our concerns heard. More people should take the time to document their issues and contact this office because it will result in improvements in our healthcare.
Sally Rosevear
Prince George
